The history of marketing has always
been centered on the idea of advertising. As time has passed, the method of
best advertising has continued to develop. From print, to radio, to television,
and now to social media, ads always find ways to reach their consumers. Today,
social media is
changing the way marketing professionals look at advertising.
Social media advertising on websites like Facebook, Twitter, and Yik Yak are
quickly turning traditional methods of advertising into obsolete figments of
the past. Social media ads are changing the marketing industry because they
allow for the growth of a brand identity, a cheap marketing solution, and most
importantly, an outlet to connect with consumers.
Traditional advertising techniques focus on mass marketing, rather than personalization
Infographic courtesy of entrepreneur.com |
In past generations of marketing,
advertising has been focused on getting the message across to as many people as
possible. The idea of advertising began in 1730s when the first magazines were created according to the info graphic on the left. Ads gave business owners an
opportunity to draw attention to their goods and services. As mediums developed, ads became
commonplace in the world. Billboards, television sets, and radios were all
centers for advertisements.
The only issue with these ads is
that they can not be targeted to specific consumers. These types of ads are created for viewing by the masses and not single consumers. The ultimate goal of
marketing professionals is to get customers to buy their goods, but they first
have to reach the right customers, which is not easily done with traditional advertising techniques. As the history of marketing continues, a push
towards personalization is what has changed the industry.
The personal ad movement began as television and radio ads that could be targeted to general
demographics who consume specific content. For instance, a marketing team can
likely guess that the audience for a new MTV show will be teenagers while an
episode of Dateline NBC will likely be viewed by adults. By increasing the degree of personalization in ads, marketers are able to have their messages resonate with consumers more effectively. As the advertising
industry grew into a 78.5 Billion dollar industry in 2011 according to an
article on traditional marketing from marketing-schools.org, more professionals sought ways to reach their consumers even more efficiently than with previous methods. This is where social
media entered the conversation.
Internet use over 40% of the world for first time is causing more marketing professionals to pursue social media advertising
The growth of social media has
changed the way that marketers look at advertising. Today, Internet growth
worldwide has climbed over 40% and more than ever people are using social media
tools such as Facebook, Twitter, and Instagram. Social media allows users to
connect with friends,
check the news, and post moments of their lives. For
marketers, this is a treasure trove of information about potential consumers, and the key to creating powerful ads.
The growth of social media advertising allows those in the advertising and
marketing fields to tap into this never ending database of information.
According to a study on social
media marketing industry, 93% of companies are using social media to connect
with consumers. This number is so high because social media is a better
tool at reaching consumers compared to its traditional marketing counterparts
of print, television, and radio ads. Social media advertising is cheap,
enhances a brand identity, connects with consumers, and creates a word of mouth
mentality amongst consumers.
Social media better than traditional advertisements at creating brand identities and connecting with customers
Graphic courtesy of Adweek |
Jordan Looby, the assistant
director of marketing in the University of Maryland Athletic Department, says
that he prefers using social media when advertising because it is both cheap
and timely compared to traditional advertising mediums. He explained that if a
team at the university is announced as an NCAA tournament bid, it is much more
practical to create an ad using photoshop and distribute it over the team's social media compared to paying for an advertisement that will not run until the news is
already irrelevant. According to Looby, one of the best aspects of social media
is its ability to be free and fast. In the info graphic on the left by adweek, the
average social media ad will cost less
than $5 to reach 1,000 people while
mediums like mail and newspaper can cost upwards of $40-50 respectively. Because of this cost disparity, social media ads are quickly becoming the most popular advertising technique amongst marketing professionals.
Another aspect of social media
advertising that is better than traditional ads is the ability to build a brand
identity. A study by David Flauds explains how by posting on various
social media accounts, companies like GE are able to create their company
values through actions and not simply words. Although traditional advertising
techniques can accomplish this, social media allows marketers to constantly
post and tweet to create an overall brand identity that consumers can
appreciate and believe in. This will help attach customers who share common value and will lead to greater numbers of sales.
The biggest difference between
traditional and social media ads that has pushed marketers towards the latter is
that social media allows companies to connect one on one with their consumers. A study by
Rosemary Thackeray tells how social media allows marketers to “directly engage”
consumers through posts and feeds. This is the idea of the marketing paradigm
where new ads are sent one to one as opposed to one to many. A strong social
media presence is now allowing companies to respond to consumer interests in
ways that could never before. They can answer inquiries, write to disgruntled customers,
and help spread their brand. A post by Angela Hausman in the Hausman marketing
letter speaks to how social media is a two way communication system and that
this system give companies a chance to reach who they want to target in their
ads and do it on their terms. This leads to an increased ability to market
effectively and also allows customers to communicate with each other through
word of mouth advertising on social media.
With all of the positives of social
media, the question still remains on how effective it really is at advertising
and what is next. A new marketing tool called the Klout score is able to tell
how influential brands are on social media. This score tracks the effectiveness
of a company on social media and can report a score on how “influential” their
brand is. For instance, President Barack Obama is one of the most influential
figures on social media with a 99 Klout score. As for the future, the possibilities
are endless. Jordan Looby believes that the next step in social ads will be an
increase on interactivity and personalization where consumers will feel like
ads were created just for them.
Overall, social media advertising has
changed the marketing profession for the better. It is not only cheaper and
faster, but it allows companies to better connect with their target consumers.
This is a change that is here to stay and will continue
to put traditional advertising techniques on the back burner for years to come.